Christian Louboutin Costa Mesa at 3333 Bristol St #3010, Costa Mesa, CA 92626

Contacts

Address:
3333 Bristol St #3010, Costa Mesa, CA 92626
Get directions

Phone number:
+1 714-754-9200

Website:
us.christianlouboutin.com

Categories:
Establishment   Shoe store  

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Reviews

• Christabelle Santos
  ★ ☆ ☆ ☆ ☆
  I'm going to start off by saying that I'm a professional designer so I'm more picky than normal because I know what high end stores should be doing, with that said; I ordered a pair of shoes online because none of the stores in Southern California had my size. I went to both West Hollywood and Costa Mesa, which both had awful customer service, I think because they get commission and a lot of people just walk in the stores and waist their time so they are only slightly nicer to you if you buys something. Well both stores had absolutely nothing for me to even try on in my size and they did not mention that all of the shoes in their story varies from style. So no two shoes are actually a true size 6 for example, meaning if you are going to buy a shoe you MUST try it on first. So I took my order online to have better chances of buying my shoes and of course their website does not have fit comments either so I bought my true size. The shoes came in 3 weeks later from the East Coast, where their DC is and to my surprise I only had 10 days to send them back for refund or store credit, which had passed due to shipping. So I call their DC and get another rude young man on the phone that told me the return period is overdue by 1 day due to shipping and that no matter what he could not take them back. So here I am with a $700 pair of shoes in a size 3 disguised as a size 5.5, yes a true size 3. I know this because I have the tools to measure true fits. It really sad that such a high end store has the worst return policy ever and poor sizing allocation and won't even advise their customers of true fits. I was very disappointed that a high end global brand has Mom and Pop policies.

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Nearest businesses

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